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This project has been funded with the support of the European Commission. This publication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.

Leonardo da Vinci Turkish National Agency European Commission Education and Culture DG LLP Leonardo da Vinci
The News
Added Value of IT-Call Tlačiť E-mail
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As the project concept contains quite a wide spectrum to work with for attaining to satisfactory results, partners were selected from different background for complementary structure which is a must for such a project.

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IT-Call Project Tasks Tlačiť E-mail
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IT-Call Project Tasks:

1. The basic and minimum personal requirements of becoming call center representative,
2. The basic and minimum hardware requirements of becoming home based call center representative,

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The IT-Call Approach Tlačiť E-mail
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The approach to be taken to achieve these objectives:

1. First meeting will be devoted to presentation of partners about their general backgrounds and project scope specific background,

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Subjects to be Addressed Tlačiť E-mail
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Subjects or problems intended to be addressed:

1. The elimination of “discouraged worker effect” needs to be included in the content for successful addressing the potential disabled call center employees,
2. The advantage of employing disabled people in the form of home based employment should be clearly defined from various aspects,

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Objectives of the IT-Call Partnership Tlačiť E-mail
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The concrete objectives of the IT-Call partnership:

1. To improve intercultural dialogue among partners and to discover present individual backgrounds of partners while modelling and exchanging individual good work practices,

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